When the software portion of the installation is complete, you will see a "Software Copied Successfully" dialog box with a prompt to "follow the instructions on your setup poster to set up your HP OfficeJet G Series hardware". Follow the screen directions presented during the software installation.ħ. Uninstall the previous version of the HP driver software if any is installed.Ħ. Exit any running applications, games, utilities, and multimedia applications.ĥ. Temporarily disable antivirus software.Ĥ. Turn off the HP OfficeJet G Series device and disconnect either the USB cable or Parallel port cable.ģ. OfficeJet G Series Driver Version 3.10 Installation Instructions for Direct USB or parallel port connections follow:Ģ.
Your device has firmware 4.04 if you see the "Firmware Version: OD404R" on the printout.
* Look at the "Firmware Version" in the lower third of the page, the left hand column, about the sixth item down. * Wait for the "Extended Self-Test Report" to print out. * Simultaneously press and hold the and buttons (this will take two hands for most people) If you are unsure, then contact HP support for further direction.įollow these steps to determine your HP Officejet K Series device's firmware version: If you expect to encounter all these conditions in the future then do not install this driver. If you have not met ALL of these conditions, then you will NOT experience this problem and may proceed.
* You intend to install an OfficeJet G Series device either on this same computer using a second Parallel Port or on the same Parallel Port at a later time. * Your OfficeJet K Series is installed on the Parallel Port. * Your OfficeJet K Series has Firmware Version 4.04. All three of the following conditions must be met in order to experience this situation: Notice: If you intend to use both a HP OfficeJet K Series and HP OfficeJet G Series All-In-One device on the same PC, there is an uncommon scenario where the OfficeJet G Series will not work. * For Windows 2K customers this driver replaces driver Versions 2.50 or 2.43 or earlier. This driver replaces previous versions of the HP OfficeJet G Series drivers as defined below: This driver supports all Officejet G series products connected thru USB and parallel ports or on the network using a HP Jetdirect box. HP OfficeJet G95 Windows 2K Web Package Driver Version 3.10:
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